Welcome to your resource zone This guide has been designed for you, Shakti aesthetician, as a quick and comprehensive daily reference. Whether you are starting your practice or want to consolidate your knowledge, you will find here everything you need to offer professional, personalized treatments consistent with the brand's values. Protocols, product choices, and practical tips are grouped by skin type so that you can easily navigate, before a treatment, between two clients, or to prepare a training session. Don't forget: your role goes far beyond the treatment itself. You are an advisor, educator, and wellness partner for your clients. The more you master your products and protocols, the more you create an experience of trust, and that is what builds loyalty. Enjoy reading, and enjoy the treatment. 🌿 BEFORE YOU START: THE PRE-TREATMENT STEP The pre-treatment is just as important as the treatment itself: it is your strategy, your action plan. 1. The welcome Offer something to drink (herbal tea, water) Invite them to go to the bathroom before starting Show how to put on the robe, take off jewelry Never forget the smile 2. The Shakti consultation file A 3-page document to fill out with the client (or have them fill out in advance at reception). It includes: Health assessment Concerns Current cosmetic routine Expectations Signature Always review the file with the client to highlight good/bad habits and what could have an impact on their skin. 3. The health assessment: What we are looking to know Health problems that may affect the skin Medication (possible contraindications) Followed by a dermatologist Recent aesthetic or medical treatments (e.g.: wait 6 weeks after certain treatments) Allergies → consult the list of ingredients in Latin in the binder Pregnancy Environment and work (dust, sun, plane, stress…) 4. The client's concerns Give the mirror to the client so they can identify what really bothers them: Brown spots, wrinkles, fine lines, loss of firmness Redness, sensitive skin, reactivity (e.g.: glass of wine = reaction) Dull complexion, tired look Blackheads, pimples, microcysts, milia Dehydration, tightness Irritation, itching Eye contour (bags, dark circles, wrinkles) Enlarged pores, couperose, uneven skin texture Problems on the back, neck, décolletage 💡 Pro tip: If you observe something outside your scope of practice, refer to a dermatologist or family doctor, without creating fear, just with professional curiosity. 5. The current cosmetic routine Questions to ask: Do they wash their face? Morning, evening, both? With what? What texture? (no need to know the brand — texture is what matters) How does their skin feel after cleansing? (dry, comfortable, tight?) What do they apply next? Do they do occasional treatments? (masks, exfoliants, courses) Do they wear makeup? Use an eye contour? ⚠️ No judgment. We are here to welcome, inform, and guide. 6. Expectations What the client is looking for guides the entire treatment: Correct / improve → orientation towards corrective treatments, a targeted course Relax → incorporate hot stones, rose quartz, synergies, body elixir Be advised → explain each step and active ingredient during the treatment (2 actions per product) Be guided → offer a treatment program with appointments scheduled in advance 💡 To remember: The aesthetician's work represents about 25% of the results. The remaining 75% depends on the home routine (50%) and lifestyle (25%: diet, sleep, tobacco, sun, stress). 7. The skin examination Two versions available in the technical notebook: Short version: date, treatment performed, products recommended, samples given, purchases, next appointment Detailed version (3 pages): check each problem, note the location, follow the evolution Do a first examination before cleansing (to choose the right products), then a second after to confirm. 8. Your concerns as a professional Where to start? What is the priority? How often should they receive a treatment? What maintenance routine to recommend? What results can they expect? 💬 Example: a client who talks about pigment spots but has never tanned → start by exfoliating and hydrating before any targeted treatment. Explain that it is a step-by-step process. BASIC TREATMENTS BY SKIN TYPE The basic treatment chart is in your technical notebook AND on Teams (aesthetician → public documents → treatment protocols). Skin types covered: Sensitive skin · Dry skin · Oily skin · Dehydrated skin · Wrinkled skin · Dull complexion Common steps for all treatments: Cleansing → Exfoliation → Cleansing mask → Extraction (optional) → Hydrosol/Mist → Water serum → Oil serum → Cream → Mask → End of treatment (mist + water serum + oil serum + cream ± sunscreen) SENSITIVE SKIN Cleansing Silky Cleansing Milk or Orchid Softness Cleansing Oil. Gentle friction 1 to 2 minutes with a little water. Exfoliation Option A — Dune Dust + Orchid Softness Cleansing Oil: Mix in the palm of the hand, apply gently Light friction → leave on for 10 minutes Steam: max 5 min at 45 cm, or warm towel, or nothing at all Cover the eyes with cotton pads soaked in softness hydrosol Option B — Enzymatic Exfoliant: Dilute with a little water before applying Avoid eczema, psoriasis, or dermatosis areas Leave on 1 to 10 minutes depending on reactivity, stay present Rinse thoroughly (the enzyme works as long as it is not rinsed) Cleansing mask Apply 5 to 7 drops of jojoba oil on the face and neck Recipe: 1 large tsp of Calming Powder Mask + 2 small tsp of Softness Hydrosol Mix in a glass or porcelain bowl with a wooden stick or a cardboard cotton swab (no metal, no plastic Apply evenly, except eye contour and lips Leave on 5 to 7 minutes: take advantage to prepare the next step Products to take out during the break: Softness Hydrosol Hydra-Softness Serum (moisturizing + calming chamomile) Oil serum: Softness (normal to dry skin) or Balance (oily to normal skin) Cream: Softness (young skin) or Total Youth sensitive skin (more mature skin) Extraction Optional. It is up to you to assess if the skin can tolerate it. Reapply jojoba oil after rinsing the cleansing mask to facilitate extraction and avoid dehydration. Massage Optional for sensitive skin. Maximum 5 minutes, very gentle maneuvers to make products penetrate. The Rose Quartz mushrooms in circular effleurage strokes are fresh and pleasant on sensitive skin. Mask Softness Mask — 15 to 20 minutes in a thick layer. Can go to the eye contour, eyebrow arch, on the lips. Rinse with cool water. During the mask break: Small shoulder massage (optional) with jojoba oil and a shakti synergy or essential oil Take out the end of treatment products: Hydrating Mist, Hydra-Softness Serum, Sublime Elixir Serum, Softness Cream/Total Youth/Bioconfort, Biolumine 1 and 2 Write the beauty advice routine + select 3 priority products DRY SKIN (lacking oil: hypolipidic or alipic) Cleansing Silky Cleansing Milk or Orchid Softness Cleansing Oil. Exfoliation Option A: Dune Dust + Orchid Softness Cleansing Oil: Massage 2 minutes + leave on for 8 minutes (total 10 min) Option B: Enzymatic exfoliant: Apply evenly, avoid sensitive areas, leave on up to 10 minutes Option C: Exfoliating Biogel: Wet hands, dilute the product, friction 1 to 2 minutes Rinse carefully in all cases. Cleansing mask Apply 5 to 7 drops of jojoba oil Recipe: 1 large tsp of Calming Powder Mask + 2 small tsp of Rose-Geranium Hydrosol (regenerating + calming, perfect for dry skin often irritated) Thick layer, leave on 5 to 7 minutes → re-moisten if it dries too fast The goal: open the pores, not astringe them → keep the mask moist Products to take out during the break: Hydrating Mist (dull skin) or Softness Hydrosol (reactive skin) or Rose-Geranium Hydra-Softness Serum Oil serum: Softness or Balance (or both mixed) Cream: Softness (young skin), Total Youth, or Bioconfort/Biopeptide & AHA Day Massage 10 to 15 minutes — dry skin needs us to really make the products penetrate and soften the dead skin. Add a few drops of jojoba if the massage needs to last longer. Use the Rose Quartz accessories to increase efficiency. Mask Hydra-Infusion Gel Mask : 15 to 20 minutes. Eye contour, lips, eyebrow arch. Rinse with cool water. During the mask break: Take out the end of treatment products: Hydrating Mist, Revelation Serum, Sublime Elixir Serum, Softness Cream/Total Youth/Bioconfort, Biolumine 1 and 2 Write the routine + select 3 priority products OILY SKIN (lipidic - too much secretion) Cleansing Purifying Foaming Gel (oily non-dehydrated skin) or Silky Cleansing Milk (dehydrated oily skin) or both mixed together. Exfoliation Enzymatic Exfoliant: apply evenly except eye contour and lips, avoid sensitive areas. Leave on up to maximum 10 minutes. Rinse carefully with towels or mitts. Cleansing mask Apply 5 to 7 drops of jojoba oil to the face and neck Recipe: 1 large tsp of Oily Skin Powder Mask + 2 tsp of Balance Hydrosol or a blend of more than one Hydrosol depending on the skin condition. Mix in a glass/porcelain bowl, with a wooden spatula or cardboard cotton swab Leave on for 5 to 7 minutes Cover the eyes with cotton pads soaked in softness hydrosol Products to take out during the break: Hydrating Mist or Balance Hydrosol Hydra-Softness Serum or Revelation Serum or Bio-peptide and AHA Complex Balance Serum (oily) Balance Cream or Total Youth Cream for Sensitive Skin Massage Optional. If you do a massage, stay gentle (do not activate the sebaceous glands) 5 minutes max, or use Jacquet pinching to promote secretions. Rose Quartz accessories such as Gua Sha for example. Mask Detoxifying Mask: 10 minutes in a thick layer. Astringent, anti-inflammatory, brightening. Can go around the eyes (for dark circles). Rehydrate if needed. Rinse very carefully with cool water (the mask may reappear as it dries on poorly rinsed areas). During the mask break: Take out the end-of-treatment products: Hydrating Mist, Biopeptide & AHA Complex, Balance Serum, Balance Cream or Total Youth Sensitive Skin Cream (or Biopeptide & AHA Night: light and purifying), Biolumine 1 or 2 Write the routine + select 3 priority products DEHYDRATED SKIN (all skin types — lack of water) Cleansing Orchid Softness Cleansing Oil (preferred if skin is irritated) or Silky Cleansing Milk. Exfoliation Option A: Dune Dust + Orchid Softness Cleansing Oil: Rub for 1 to 2 min + leave on for up to 10 min Steam, hot towel, or nothing: cover the eyes with softness hydrosol Option B: Enzymatic exfoliant: Apply in a thin layer, leave on for up to 10 min Stay present, monitor reactivity Cleansing mask Apply 5 to 7 drops of Jojoba Oil immediately (dehydration worsens with exfoliation) Recipe: Option 1: Calming Powder Mask + Rose-Geranium Hydrosol Option 2: Brightening Powder Mask + Softness Hydrosol Vinaigrette texture, not too thick to prevent it from drying: leave on for 5 to 7 minutes Products to take out during the break: Hydrating Mist Hydra-Softness Serum Oily serum: Softness or Balance Softness Cream Extraction Optional. Reapply jojoba before: dehydrated skin is tighter, never force it. Massage 10 to 15 minutes: make it penetrate deeply to go beyond dead skin. Importance of stratum corneum saturation: lotion → water serum → oily serum → cream. Rose Quartz accessories for more effectiveness. Mask Option 1: Hydra-Infusion Gel: 15 to 20 minutes. Lips, eye contour, brow bone. Rinse with cool water. Option 2: Softness Mask mixed with Hydra-Infusion Gel: 15 to 20 minutes. Lips, eye contour, brow bone. Rinse with cool water. Option 3: Hydra-Infusion Gel in a thin layer + Bio-Youth Sheet Mask: 15-20 or 30 minutes. During the mask break: Take out the end-of-treatment products: Hydrating Mist, Biopeptide & AHA Complex, Revelation Serum, Bioconfort/Biopeptide & AHA Day Cream, Biolumine 1 and 2 Write the routine + select 3 priority products WRINKLED SKIN (wrinkles, fine lines, loss of firmness) Cleansing Silky Cleansing Milk: respects the moisture barrier while cleansing and hydrating. 1 to 2 minutes. Exfoliation Option A: Dune Dust + Orchid Softness Cleansing Oil: Gentle effleurage 1 to 2 min, then leave on for 10 min Steam possible, or hot towel, or softness hydrosol cotton pads on the eyes Option B: Enzymatic exfoliant: Apply evenly, leave on up to 10 min depending on reactivity Cleansing mask Apply 5 to 7 drops of Jojoba Oil Recipe: 1 large tsp of Brightening Powder Mask + 2 tsp of Rose-Geranium Hydrosol (anti-aging, regenerating, brightening — perfect for uneven complexions due to wrinkles) Leave on for 5 to 7 minutes 💡 Note: You can prepare the cleansing mask during the exfoliant break to save time. Products to take out during the break: Hydrating Mist Revelation Serum (plumping, vitamin C) Total Youth Serum (toning, firming, brightening) Total Youth Cream (regular or Sensitive Skin depending on the desired intensity) Extraction Optional. Reapply jojoba before. Caution: wrinkled skin is thinner and sometimes vascular: pinch gently, not for long, monitor closely. Massage 10 to 15 minutes if desired. Add a few drops of 'Jojoba Oil to prolong the massage. Rose Quartz accessories such as Gua Sha for more effectiveness. Mask Option 1: Softness Mask mixed with Hydra-Infusion Gel: 15 to 20 minutes. Lips, eye contour, brow bone. Rinse with cool water. Option 2: Detoxifying Mask: 10 minutes. Cocoa (antioxidant), activated charcoal, mattifying and brightening action. Put some around the eyes to brighten dark circles. Keep moist. Rinse very carefully with cool water. Option3: Hydra-Infusion Gel: Apply in a thick layer and leave on for 15-20 minutes. During the mask break: Take out the end-of-treatment products: Hydrating Mist, Biopeptide & AHA Complex, Total Youth Serum, Bioconfort/Biopeptide & AHA Cream (day or night), Biolumine 1 and 2 (perfect for dull and uneven complexions) Write the routine + select 3 priority products For any questions about the protocols or products, feel free to contact the Shakti team.
